The College has a Grievance Redressal Cell to take note of grievances and complaints of the students and their parents or members of different sections of the society. The students approach members of the cell with their complaints and grievances regarding academic matters, college fees, awards and scholarships, library and similar matters. There is a Grievance letter box in front of the stairs leading to the 1st floor of the main building. Students can express their grievance, in writing, and drop it in the grievance box. A dedicated team under the guidance of the principal of the college looks into the matters relating to individual issues of the students and tries to resolve them with utmost care.
The College, since its early days has been providing accommodation to out-station students in the hostel, which has three blocks (Uttara, Purabi and Malancha). The College hostel can provide accommodation to more than 250 inmates. A part-time medical officer is appointed by the college to provide basic medical help to the hostel boarders. In case of emergencies, help is also sought from the adjacent Jalpaiguri Welfare Organization - an NGO - to which some well-known doctors and medical practitioners of the town are attached. If necessary, cases are referred to the Jalpaiguri Sadar Hospital.